Rules, Terms, Conditions and Privacy Policy
If you cancel 15 days or more before the event, you will receive a full refund.
Cancellations made between 14 and 7 days prior to the event date will receive a 75% refund.
Cancellations made between 7 and 2 days before the event are eligible for a 50% refund.
Cancellations made less than 2 days in advance are not eligible for a refund.
Cancellations due to inclement weather the event will be rescheduled at a mutually agreed-upon date between the customer and SailLisbon. There is no reimbursement.
Cancellations due to technical issues result in a complete return of the customer's payment.
Any refunds will be processed within 14 days of the event date.
By signing the rules, you and your organization acknowledge that you are aware of the cancellation policy.
On all tours, there is a cleaning cost of €25 (refundable).
You will be charged an extra €25 if you bring your own alcohol and food (non-refundable).
Everyone must be in excellent health and free of alcohol or narcotics for everything to run smoothly.
Glass bottles are not permitted aboard the boat (unless in exceptional circumstances).
It is prohibited to bring or smoke shisha on board. Confetti is not permitted to be brought onto the boat.
The boat's maximum capacity is 14 passengers, there are no exceptions.
If the Skipper deems it is necessary, he can cancel the voyage or prevent someone from boarding.
Skipper is in charge of your safety, please do not disrupt him while he is in command.
Only crew members are permitted to take anything from the fridge or other lockers since we want to provide drinks and snacks for everyone. The consumer may be charged for any missing items.
It is forbidden to touch any of the speakers or any other equipment connected to them in order to avoid compromising the sound system. (Unless the crew has given permission).
Any drink spilled on the speakers is strictly prohibited, and any damage caused will be invoiced to the client.
Please don't do anything that could jeopardize the following trip; any damage will be invoiced to the consumer.
The crew is well-versed on the boat as well as the current weather conditions. Please follow her instructions.
Do not touch any navigational devices or instruments. Any damage to them could be passed on to the consumer.
Because certain persons are sensitive to tobacco smoke, smoking is prohibited both inside the boat and on the flybridge. A €150 fine may be imposed.
The drinking of alcohol by people under the age of 18 is prohibited by Portuguese law in order to prevent accidents. The crew can request identification if necessary.
To avoid mishaps, the crew may refuse to serve alcohol to anyone who are already severely inebriated.
The use of suntan lotion is prohibited, as is the consumption or possession of any sort of drug.
The crew has the authority to notify the authorities.
Please respect the crew and other passengers as this is a fun and easygoing tour.
Please contact the crew promptly if there is any misunderstanding. They will assist you.
This boat is outfitted with life jackets, buoys, and a life raft, as well as all other safety equipment.
Because little children are more vulnerable to risks, all children under the age of ten will be required to wear a life jacket. Please do not hesitate to ask the crew for a vest if you are over 10 years old and believe you should wear one.
If you get motion sickness, we have motion sickness medicines available, please inquire.
Please follow the crew's instructions on the permissible and banned sections of the boat for your safety and the smooth running of the tour.
This boat has a mixed washroom, please be considerate of other guests and keep it clean. The staff will provide instructions for use.
Because of weather conditions and spills, the outer deck can become slippery at times; please be cautious and follow the crew's directions.
Diving from the boat into the water is exciting, but it may also be dangerous, please follow the crew's instructions. You must understand that you are diving entirely at your own risk and responsibility, please exercise caution.
It is strictly banned to enter the water without first obtaining permission from the crew.
In the event of an unforeseen event, such as a breakdown or inclement weather, the journey is considered complete after 85% of the time has passed.
We're at sea, so please be careful with your belongings so they don't end up in the water. We are not responsible for any things that are lost or destroyed.
Please be cautious when going along the boat's sides, always keep at least one hand free to take a hold.
Have a great time and take in the scenery! Snap advantage of the opportunity to laugh and take a lot of pictures.
Question crew members for any more information.
Consider tag us on Instagram to help us develop (@saillisbon).
These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").
We can not be held responsible for the actions of passengers that might result in personal or third part injury on board as a result of unappropriated behavior or disrespect for the skippers instructions.
We reserves the right to cancel the services if any passenger refuses to follow the skippers instructions or in case of inappropriate behavior that might put himself or other passengers at risk.
Clients shall inform previous to the beginning of the services if their are not able to swim and their capability to board as a passenger on a sailing or motor yacht. In case you are not able to swim you should wear a life vest from departure until arrival at the dock.
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.
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